BREAKING NEWS

Brightwell Aquatics and Continuum Aquatics goods are in stock and ready to ship!  Stocking levels of high-demand items, such as NēoMarine Salt, are gradually increasing, but we encourage customers to place purchase orders in anticipation of their requirements.  Please contact Andrew Werendel, National Sales Manager for HD, with any questions.

Sales Inquiries

It is very easy to get in touch with us. For sales inquiries, please call Andrew Werendel, National Sales Manager, at 07970 939228, E-mail us, or write to us using the Contact Form.

Items Stocked

We encourage you to review our product list for a complete list of items available.

FAQs

There are many questions we get asked again and again. Maybe your question is one of them. Please check our FAQs for a quick answer to your question.

Sales and POS Inquiries

We would be pleased to assist you with any questions pertaining to stock lists, pricing, terms, and delivery.  Additionally, we are able to print and send (at no charge) custom-designed signage to be displayed in retail shops and distributorships purchasing Brightwell Aquatics, Continuum Aquatics, and Aqua Vision Aquatics products from us.  Please contact us via phone, or use the contact form if preferred.  We are available Monday through Friday, 8 a.m. - 5 p.m. GMT, excluding holidays.

 

E-mail: sales@heritagedistribution.co.uk

Sales Tel: 07970 939228 (Andrew Werendel, National Sales Manager)

Office Tel: 01603 516474

Office Fax: 01603 515734

Technical Inquiries

Questions pertaining to the use of the products, their useful life, and other aspects of a practical or applied nature should be directed to the manufacturers, themselves, as their technical support staff are without question the most qualified to assist with these queries.  If calling, note that all queries will be answered by one of Brightwell's technical support staff, who are available Monday through Friday, 8 a.m. - 4:30 p.m. EST (GMT-5).  It is recommended that inquires of a technical nature be conveyed via email, which may actually expedite the process in the event that an inquiry is sent oustide of the afore-mentioned hours.

 

Technical Support Tel: 001 570 4864720

 

Please use the contact form button on the upper left, to send us an email.

 

If customers have a simple question regarding product use, then they may certainly contact our sales department (using the information provided in the preceding section).

 

We are available Monday through Friday, 8 a.m. - 5 p.m. GMT.

Administrative Inquiries

We would be pleased to assist you with questions about placing purchase orders, billing, shipping, and related matters. Please call or email us.  We are available Monday through Friday, 8 a.m. - 5 p.m. GMT.

 

All mail correspondence should be sent to:

 

Heritage Distribution Limited
48 King Street
King's Lynn
NFK PE30 1HE

 

E-mail: office@heritagedistribution.co.uk

Office Tel: 01603 516474

Office Fax:01603 515734

 

Please note that our office is not open to visitors.

All Other Inquiries

If you have questions pertaining to something not mentioned above, or would like to speak with a company Manager, please call or email us.  We are available Monday through Friday, 8 a.m. - 5 p.m. GMT-5, excluding holidays.

  

E-mail: info@heritagedistribution.co.uk

Office Tel: 001 610 6212540

Office Fax: 001 570 2279663

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